Unlocking stability

Mitigating job-hopping among millennials in the information technology sector

Authors

DOI:

https://doi.org/10.32674/xvsrs280

Keywords:

job hopping, IT, millennial workforce, STEM education

Abstract

The study develops a holistic framework by integrating social exchange theory and Herzberg’s two-factor theory, to examine the factors influencing the retention of Gen Z employees, with the mediating role of job satisfaction and moderating role of organizational culture. A positivist, cross-sectional approach was employed, collecting primary data purposively from 204 full-time IT employees and was analyzed through SmartPLS 4.0. Soft HRM, management initiatives, and work-life balance significantly influence retention, while employee engagement was not supported. Likewise, job satisfaction mediated with three variables expect management initiatives, and the moderating role of organizational culture was not established in the study. This study provides actionable insights to concerned stakeholders regarding fostering stability, promoting retention, and developing a more engaged millennial workforce.

Author Biographies

  • Alika Shakya, Ace Institute of Management, Pokhara University, Nepal

    MBA Graduate

  • Ujjwal Bhattarai, School of Management, Kathmandu University, Nepal

    M.Phil. Scholar 

  • Baburam Timsina, School of Management, Tribhuvan University, Nepal

    Asst. Prof.

Additional Files

Published

2025-03-15

How to Cite

Shakya, A., Bhattarai, U., & Timsina, B. (2025). Unlocking stability: Mitigating job-hopping among millennials in the information technology sector. American Journal of STEM Education, 8, 29-62. https://doi.org/10.32674/xvsrs280

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