Sustainability Information Processing Biases and Sustainable Consumption Behavior
Testing a Moderated Mediation Model
DOI:
https://doi.org/10.32674/wfw5c807Keywords:
Cognitive biases, environmental knowledge, sustainability attitude, sustainability consumption behavior, sustainability information processing biasesAbstract
Sustainability information processing biases distort how people interpret sustainability information; however, research on how these biases influence sustainable consumption behavior remains limited. The study aims to examine how biases in the processing of sustainability information shape sustainable consumption attitudes and behaviors, using a moderated mediation approach. This study adopted a post-positivist approach with purposive sampling. Structural equation modelling was used to examine the direct, indirect, and moderated mediation effects with data from a survey of 407 respondents. The study revealed a significant positive influence of sustainability information processing biases on sustainability consumption attitude and behavior. Further, it revealed significant moderated mediation effects of sustainable consumption attitude and environmental knowledge, improving the effect of information processing biases on sustainable consumption behavior. Regarding cognitive bias theory and environmental behavior research, the study suggests that clear and credible sustainability communication helps consumers process environmental information effectively, thereby strengthening the sustainable attitude-behavior relationship.
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