COVID-19 Crisis Management at Historically Black Colleges and Universities (HBCUs): A Contemporary Approach to Governance and Leadership
Keywords:Governance and Leadership, Historically Black Colleges and Universities (HBCUs), Crisis Management, Decision-Making, COVID-19
COVID-19 has forever changed the trajectory of higher education institutions and the delivery of their services, particularly at Historically Black Colleges and Universities (HBCUs). This unprecedented pandemic necessitated HBCUs to undergo rapid, significant alterations to their academic, instructional, and technological infrastructures in order to remain operational and to continually provide students with academic support services and a conducive environment for higher learning. Therefore, how HBCUs approach the strategic transformation of their campus operations with limited resources in order to remain competitive is vital to their organizational continuity. Considering these challenges, this study examined the role of crisis management as well as investigated the efficacy of decision-making processes of the governing boards and leadership at four (4) HBCUs.